WHY CHOOSE A VILLA RATHER THAN A HOTEL?
Whilst a hotel can offer resort facilities we believe that a home-from-home environment is far preferable when you visit Florida. Most of our visitors are families and self-catering holiday homes are just far more convenient. You also have the added comforts of 4 bedrooms, 3 bathrooms, TV with cable, internet access, TV's/DVD's in every room, private pool etc. Finally, the cost of several hotel rooms for say 2 families is far more expensive than sharing the cost of a large villa like ours.
DO I NEED TO BRING TOWELS OR BED LINEN?
Our holiday villa is fully furnished and includes all towels and bed linen.
WHY SHOULD I BOOK THE VILLA DIRECT WITH YOU?
As the villa is privately owned you save money by booking direct. If you booked through a tour operator you would incur additional charges (i.e. their profit!!) and you would probably not be able to choose the villa you wanted. References from our Florida Management company are available should you require any reassurance.
WHERE IS THE VILLA LOCATED?
Check our location page for a map of where to find our villa. Disney Sanctuary Villa is just a 2 minutes drive from the I-4 giving excellent access to Orlando's attractions. Disney itself is only a 10 minute drive.
WHAT AMENITIES ARE THERE NEARBY?
There is a large Publix supermarket just 2 minutes drive away together with a McDonalds, Creperie, Subway and Chinese restaurant. There is also a Video and DVD store where you can hire your favourite movies. Also nearby are a 24 hours Walgreens pharmacy and a gas station that has a range of food outlets inside. In addition to these facilities within a 4 minute drive you will find a selection of your favourite eateries and restaurants. You are also next door to the magnificent Champions Gate golf complex. US 27 is only 5 minutes away and has a string of restaurants that lead all the way upto the Disney area. I4 is 2 minutes away which gives you access to the whole of Florida really as this leads past Disney and goes on North or you can head West towards to the Gulf Coast.
HOW DO I BOOK THE VILLA?
Firstly, contact us to see what availability we have. We then ask you to complete a booking form and send us a deposit.
HOW DO I PAY THE DEPOSIT?
We accept cheques in sterling or dollars.
WHEN IS THE BALANCE OF THE HOLIDAY PAYMENT DUE?
The balance is due 8 weeks before the start of the holiday. This will include the security deposit and the cost of pool heating if it is required. Once this payment has been received we will send your final booking confirmation together with full directions and the access codes for the community gate and villa entrance.
WHAT IS THE SECURITY DEPOSIT?
The deposit is £200 / $300 / €300.00 regardless of the length of your stay and is fully refundable within 30 days of when you leave the property assuming there is no damage to the villa. Should loss/damage occur, a deduction will be made to the amount of replacement/repair and the balance returned to you. Minor breakages will not be deductible.
DO I NEED POOL HEATING?
Pool heating is provided FREE between November and March though there is a turn on/turn off charge as the property agents have to come and turn it on and off when you leave. This is £30.00/$50 which simply covers our additional costs. However, generally speaking pool heating is not required May to September. If you decide that you would like pool heating during this time this can be arranged at the time of booking, the cost is £75.00 / $120.00 / €115.00 per week. However if you choose not to have pool heat and you change your mind once you are there our management company can arrange this for you and this is payable locally at a daily rate.
WHERE DO I COLLECT THE KEY TO OUR VACATION HOME?
The key will be available at the villa 24 hours a day so there is no need to worry about collecting the key from an outside agent. Full details will be provided once your booking is confirmed.
WHAT IF SOMETHING GOES WRONG?
Our villa is managed by a local management company who operate a 24 hour emergency toll-free number. So if you do encounter a problem there is no need to worry as help is at hand.
WHAT IF I HAVE MORE QUESTIONS?
Please contact us with any questions and we will be happy to help.
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